EliteWorker, LLC (“EliteWorker,” “we,” “us,” or “our”) provides an operations platform for smart home and low-voltage integrators, along with the eliteworker.com website (together, the “Services”). This Privacy Policy explains what information we collect, how we use and share it, and the choices you have — including specific terms that govern our SMS/text messaging program.
By using our Services or providing us with your information, you agree to the practices described in this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Information you provide directly — such as your name, company name, email address, phone number, mailing address, and any other details you submit through our contact form, beta signup form, demo booking widget, or by emailing or calling us.
- Information collected automatically — such as IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies when you use our website.
- Information from the EliteWorker platform — if you are a customer using the EliteWorker platform, we process the business, job, and contact data you and your team enter into the platform in order to provide the Services.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and the EliteWorker platform;
- Schedule, confirm, remind, and follow up on demo bookings and appointments;
- Respond to inquiries, support requests, and beta applications;
- Send transactional communications, including appointment confirmations, reminders, and service updates, by email, phone, or SMS text message where you have consented to receive them;
- Improve, secure, and troubleshoot our Services; and
- Comply with legal obligations.
SMS / Text Messaging Program
EliteWorker offers customers and prospective customers the option to receive SMS text messages regarding appointments, proposals, scheduling, and service updates (the “SMS Program”).
Consent. You are enrolled in the SMS Program only after you provide consent. Today, consent is collected verbally during a phone or in-person interaction: our team asks for your consent using the script below, and once you agree, that consent is recorded in the EliteWorker platform. Text messages are only sent to a phone number after consent has been recorded for that number.
“Would you like to receive text message updates from EliteWorker regarding your appointments, proposals, scheduling, and service updates? Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out or HELP for help.”
Message frequency. Message frequency varies based on your appointments and interactions with us. Message and data rates may apply.
Opting out. You can opt out of the SMS Program at any time by replying STOP to any message you receive from us. After you opt out, we will send you a final confirmation message. Reply HELP to any message for assistance, or contact us at contact@eliteworker.com.
Carriers. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Mobile information is used solely for sending the SMS communications described above and will not be shared with third parties or affiliates for marketing or promotional purposes.
Cookies & Similar Technologies
We use cookies and similar technologies to operate our website, remember your preferences, and understand how visitors use our site. You can control cookies through your browser settings; disabling cookies may affect how parts of our website function.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our Services — such as calendar scheduling, email delivery, and SMS delivery providers — under obligations to protect your information;
- Professional advisors, such as legal or accounting firms, where necessary; and
- Authorities where required by law or to protect our rights and the safety of others.
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of SMS messages at any time by replying STOP, and you may unsubscribe from marketing emails using the link in those emails. You may also contact us at contact@eliteworker.com to ask us to access, correct, or delete the personal information we hold about you, subject to applicable law.
Children's Privacy
Our Services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the most recent changes. Material changes will be reflected by updating this page.
Terms & Conditions
Last updated September 22, 2026.
Acceptance of Terms
These Terms & Conditions (“Terms”) govern your use of the eliteworker.com website and the EliteWorker platform operated by EliteWorker, LLC. By accessing our website, booking a demo, applying for our beta program, or using the EliteWorker platform, you agree to these Terms. If you do not agree, please do not use our Services.
Use of Our Services
You agree to use our Services only for lawful purposes and in accordance with these Terms. You are responsible for the accuracy of the information you provide to us, including contact information used for scheduling and communications.
SMS Program Terms
By providing your phone number and consenting to receive text messages as described in our SMS / Text Messaging Program section above, you agree to receive recurring SMS messages from EliteWorker regarding appointments, proposals, scheduling, and service updates. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Carriers are not liable for delayed or undelivered messages. Consent to receive SMS messages is not a condition of purchasing any goods or services.
Intellectual Property
All content on our website and platform, including text, graphics, logos, and software, is the property of EliteWorker, LLC or its licensors and is protected by intellectual property laws. You may not copy, reproduce, or distribute our content without our prior written consent.
Disclaimers
Our Services are provided “as is” without warranties of any kind, whether express or implied. We do not guarantee that our Services will be uninterrupted, error-free, or secure.
Limitation of Liability
To the fullest extent permitted by law, EliteWorker, LLC will not be liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of our Services.
Governing Law
These Terms are governed by the laws of the State of New Jersey, without regard to its conflict of law principles.
Changes to These Terms
We may update these Terms from time to time. Continued use of our Services after changes are posted constitutes your acceptance of the updated Terms.
Contact Us
Questions about this Privacy Policy or these Terms can be sent to:
EliteWorker, LLC
PO Box 1025
Marlton, NJ 08053
contact@eliteworker.com
Have another question? Contact us.